The SCEA ‘Digital Handbook’ project begins!

The highly acclaimed painter Vincent Van Gogh once remarked that ‘great things are done by a series of small things brought together.’

This is the goal of the ‘Digital Handbook’ project being undertaken at SCEA, with a standard operating procedure (SOP) manual being assembled by Mr Rhys Vallance (Head of Risk & Compliance – SCEA).

The different portfolios in the SCEA Head Office (Human Resources, Marketing, Finance, ICT, Risk and Education) are now committed to working with Zyrous (a business development agency) to create a comprehensive procedure manual that will transform operations across SCEA schools by providing standard operating procedures for more than 50 different tasks in our SCEA world.

If you’ve worked in ‘school land’ all of your life, and your world revolves around educational buzz-words (like pedagogy, pastoral care and play-time), then the concept of standard operating procedure (SOP) may seem very industrial, or something that a factory owner might say when demonstrating how machinery

The reality is, though, Mr Vallance is convinced that we need to familiarise ourselves with this concept in order to be safe, efficient and helpful in serving our SCEA staff:

“A Standard Operating Procedure (SOP) is a document that outlines how we do something ‘the SCEA way’. It’s imperative that we establish best practices in order to make the best use of our time and ensure that our staff are able to carry out their jobs to the best of their ability,” said Mr Vallance this week.

“We hope to collate all our SOP’s into the Digital Handbook that will replace the current intranet. Then, when you need a policy or have questions about an aspect of your job, you can just go to the Handbook.”

For the futurists in our SCEA crowd, it would seem that the Handbook will have an ‘AI bot’ that we can ask questions of and interact with!

The ‘AI bot’ may need to have a name associated with it in order for staff to recognise its place quickly. ‘Siri’ has now entered our global vernacular, and the older generation will remember ‘Clippy’ in Microsoft Office documents.

“We haven’t yet landed on a name for the bot, but we do have a few front runners,” said Mr Vallance.

What will the new name of the bot be?

What will it look like?

Will it achieve the same world renown that Clippy did?

Stay tuned to SCEA News for updates as the project progresses!